Mental Well-Being

What you need to know

Solstice is committed to supporting the mental health and well-being of you and your family. We provide a number of different resources.

You have options

When it comes to mental health and well-being, people have many different needs and want different kinds of support. Whatever your concern and preferred type of resource, Solstice has you covered.

Employee assistance program

Solstice offers employee assistance program (EAP) services. Take advantage of a wide range of services, including up to eight face-to-face counseling sessions per issue per year. In addition, Solstice has online resources and tools to help you manage the stress that comes with legal concerns, child care, parenting, senior care, identity theft, financial issues, and more. Get help finding solutions, and restore your peace of mind.

Call a Health Advocate at 877-622-4327, or visit myCigna.com online.

If you are not enrolled in Solstice's Cigna medical plan, you will need to register on the website by following these steps.

  1. Choose Register.
  2. After reading prompts, choose Start Registration.
  3. Enter Name, Email, Date of Birth, and Zip code. Choose Verify Identity.
  4. Near the bottom middle of the Verify Identity page, choose Try another registration method.
  5. Choose I want to register for the Employee Assistance Program or Confide ONLY.
  6. Enter Employer Name: Solstice.
  7. Create security questions, unique User ID and password.

You also have the option to make an appointment to see a therapist within your network. Your visit will be covered under your medical plan.

Telehealth

If you’re enrolled in the Solstice Medical Plan with Cigna or Horizon, Teladoc allows you to speak with mental health providers from wherever you are most comfortable, seven days a week by phone or video. You pay nothing for Teladoc’s behavioral health services, and all conversations are confidential.

Set up your Teladoc Health account

Register now to easily access services when you need them. You must use your health plan ID number to register.

Three ways to register include:

Kaiser (only in some locations)

If you’re enrolled in a Kaiser plan, arrange a virtual visit with someone in the Kaiser network. Your visit will be covered under your medical plan.

In-Person Visits

You also have the option to make an appointment to see a therapist within your network. Your visit will be covered under your medical plan.

If you are looking for a new provider, you are strongly encouraged to compare the cost and quality of providers across the country. It’s easy to do on Castlight. Note: You will need to register if you haven’t already.

If you already have a provider, visit your carriers’ website to make sure they are in-network.

There’s an app for that. Many of our benefits partners have mobile apps.

Learn more